MWD Holdings Group LLC

Privacy Policy

Effective date: October 25, 2026

This Privacy Policy explains what information MWD Holdings Group LLC ("MWD," "we," or "us") collects when you use our websites and services — including mwdholdingsgroup.com, our digital toolkits, and MWD Stream at stream.mwdholdingsgroup.com — how we use it, and the choices you have. By using our sites and services, you agree to this policy.

Information we collect

• Account and contact information. When you create an account, join an email list, or contact us, we collect your name and email address.
• Payment information. Payments are processed by Stripe, our payment processor. Your card details go directly to Stripe — we never see or store your full card number. We receive confirmation of payment, the last few digits of a card for reference, and billing details needed for receipts and records.
• Content you provide. If you use MWD Stream, we store the channel information, streams, clips, and chat messages you create so the service can operate.
• Usage and analytics data. We and our hosting providers collect basic technical data — pages visited, device and browser type, and approximate location derived from IP address — to keep the sites working and understand how they are used.

How we use information

• To deliver the products and services you purchase or sign up for, including account access and downloads.
• To process payments and send receipts and service-related messages.
• To provide customer support and respond to your questions.
• To send marketing emails about MWD products and programs. Every marketing email includes an unsubscribe option, and opting out never affects products you already own.
• To operate, secure, and improve our sites and services, and to comply with legal obligations.

How we share information

We share information only with the service providers who run our business — for example Stripe (payment processing), Vercel (website hosting), and Cloudflare (video streaming and hosting). These providers may use your information only to provide their services to us. We never sell your personal information. We may also disclose information if required by law or to protect our rights and the safety of our users.

Cookies

Our sites use cookies and similar technologies that are necessary for sign-in and core functionality, and basic analytics cookies that help us understand site usage. You can control or disable cookies in your browser settings; some features may not work fully without them.

Data retention

We keep account and transaction records for as long as your account is active and as needed afterward for business, tax, and legal record-keeping. You may request deletion of your personal information at any time, subject to records we are legally required to retain.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing us at the address below. We will respond within a reasonable time and verify your identity before acting on a request.

Children

Our products and services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children under 13.

Changes to this policy

If we update this policy, we will post the revised version here with a new effective date.